FAQ’s

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Got a question about your eSIM or account? You’ll likely find the answer here.

Introduction to eSIM

What is an eSIM?

An eSIM (Embedded SIM) is a digital SIM card built into your device, allowing you to activate a mobile plan without needing a physical SIM card.

How does an eSIM work?

eSIMs function just like traditional SIMs, but they are downloaded digitally. After purchase, you receive a QR code to scan and activate your mobile plan.

Why should I use an eSIM instead of a physical SIM?

eSIMs are faster to activate, more convenient for travel, and support multiple profiles without swapping cards.

Is eSIM secure?

Yes, eSIMs use encrypted provisioning and are as secure as traditional SIMs.

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